Pricing
AI receptionist pricing for clinics, HVAC and local business
Flat prices, written down. A one-time setup fee, then a monthly fee with voice minutes included and a per-minute rate past them. You own what gets built. There is no per-call charge and no hold time on the meter.
How the billing works
- The one-time setup fee is paid upfront. It covers the build, the integrations, testing, and registering your number and texting.
- The monthly fee is billed month to month. It covers usage up to the included voice minutes, plus hosting, monitoring and support.
- Past the included minutes you pay per minute. Clinics are $0.30/min and HVAC is $0.25/min.
- You keep your own accounts for the systems you already pay for, such as your EHR or practice management software, Jobber or Housecall Pro, and your Google Business Profile.
Plans for clinics and medical practices
Every clinic tier includes a signed BAA with your practice before anything goes live. The AI never gives clinical advice, and anything urgent goes to a person.
Starter: After-Hours Front Desk
$199/mo
$299 setup, paid once
300/mo voice minutes included
1 to 2 provider practices where after-hours or lunch-hour calls go to voicemail.
Most popular
Growth: Full Schedule
$449/mo
$750 setup, paid once
600/mo voice minutes included
Practices with a busy front desk that lose revenue to no-shows and phone tag.
Pro: Practice Autopilot
$799/mo
$1,500 setup, paid once
1,200/mo voice minutes included
Multi-provider practices that want the front desk off the phone, with a steady flow of recall visits and reviews.
| What is included | Starter: After-Hours Front Desk | Growth: Full Schedule | Pro: Practice Autopilot |
|---|---|---|---|
| AI voice receptionist | After-hours and overflow | After-hours and overflow | 24/7 and overflow |
| Missed-call text back | Yes | Yes | Yes |
| Booking and scheduling | Takes the request, your office confirms | Books into your practice scheduler, where the API allows it | Books into your practice scheduler |
| Appointment reminders by text | No | Yes | Yes |
| Intake forms | No | Yes, through a HIPAA form tool | Yes, through a HIPAA form tool |
| Recall and no-show rebooking | No | No-show rebooking | No-show rebooking and recall campaigns |
| Review requests, generic with no patient details | No | No | Yes |
| Website | No | No | Simple practice site. Forms go through the HIPAA intake tool only. |
| Support | Email, 1 business day | Priority email and a monthly check-in | Same business day, a monthly report and quarterly script tuning |
| BAA with your practice | Yes | Yes | Yes |
$0.30/min past the included minutes. How it works inside a practice is on the medical answering service page.
Plans for HVAC companies
Every HVAC tier captures the job, the address and how urgent it is. No-heat and no-cool calls reach your on-call tech with the details already written up.
Starter: Never Miss a Call
$199/mo
$199 setup, paid once
300/mo voice minutes included
Owner-operators and 1 to 5 truck shops where the owner answers the phone from a job site.
Most popular
Growth: Booked Jobs
$449/mo
$599 setup, paid once
600/mo voice minutes included
5 to 15 truck shops with open estimates going cold and few online reviews.
Pro: Maintenance Machine
$799/mo
$1,250 setup, paid once
1,200/mo voice minutes included
Established shops that sell maintenance plans, or want to, and want steady off-season work.
| What is included | Starter: Never Miss a Call | Growth: Booked Jobs | Pro: Maintenance Machine |
|---|---|---|---|
| AI voice receptionist | After-hours and overflow. Captures the job, address and urgency, and alerts the on-call tech. | After-hours and overflow | 24/7 and overflow |
| Missed-call text back | Yes | Yes | Yes |
| Booking and scheduling | Lead pushed to Jobber, Housecall Pro or your inbox | Books into your calendar or field service software | Books into your calendar or field service software |
| Appointment reminders | No | Yes | Yes |
| Job-details intake | Captured on the call | Photo and job-details form link | Photo and job-details form link |
| Estimate follow-up | No | Day 2, day 5 and day 10 sequence | Day 2, day 5 and day 10 sequence |
| Review requests | No | After a completed job | After a completed job |
| Maintenance-agreement program | No | No | Renewal reminders, plus self-booking for spring AC and fall furnace tune-ups |
| Website | No | No | Lead-capture site with booking |
| Support | Email, 1 business day | Priority email and a monthly check-in | Same business day, a monthly report and seasonal campaign setup |
$0.25/min past the included minutes. How the on-call handoff works is on the HVAC answering service page.
Plans for every other local business
For real estate agents and teams, accountants, car washes, showrooms and anyone else losing work to a phone nobody answers. Pick the one that matches where your leads arrive.
Website Fix-Up
$199 one-time
I fix what the audit found: broken buttons and 404s, tap-to-call, forms that actually deliver, and the mobile layout. SEO basics are included too, so titles, meta descriptions, H1s, local keywords, schema and your sitemap. Then I re-test it and send before and after screenshots. Delivered in 3 to 5 days.
Lead Catcher
$299 setup + $99/mo
An instant reply to website, WhatsApp and Instagram inquiries, 24/7. It asks the questions you would ask, then books the job or forwards it to you. If the lead goes quiet it follows up.
AI Phone Receptionist
$299 setup + $199/mo
Answers your missed and after-hours calls, books the appointment or takes the details, texts the caller back, and sends you a summary. US and Canada first.
New lead-capture website
from $599 one-time, plus $20/mo hosting and care
A 5-page site that loads fast on a phone, with booking or WhatsApp, local SEO and a reviews section.
The Website Fix-Up is free when you take Lead Catcher or the AI Phone Receptionist for 3 months.
Real estate teams can see how the call itself goes on the AI receptionist for real estate agents page.
Work out what it is costing you now
Before you compare plans, put your own numbers in. The calculators are free, there is no sign-up, and nothing you type leaves your browser.
- Patient no-show cost calculator for clinics.
- HVAC missed call calculator for contractors.
- Real estate speed-to-lead calculator for agents and teams.
Pricing questions
What does the setup fee cover?
The build, the integrations into the systems you already use, testing, and registering your phone number and texting. It is paid once, upfront. After that you pay the monthly fee.
What happens if we go over the included minutes?
You pay for the extra minutes at a flat rate: $0.30 a minute for clinics and $0.25 a minute for HVAC companies. Nothing stops working and there is no new tier to move to. Every plan lists its included minutes, so you can check a busy month against them before you sign.
Is there a contract?
The monthly fee is billed month to month. The setup fee is paid once, at the start.
Do I have to buy any other software?
You keep your own accounts for the systems you already pay for, such as your EHR or practice management software, Jobber or Housecall Pro, and your Google Business Profile. Nothing here replaces them. The AI books into them.
Do you sign a BAA with the practice?
Yes, on every clinic plan including Starter, and before anything goes live. A BAA is also signed with each vendor in the stack that can touch protected health information.
Which plan should a small practice start on?
Starter suits a 1 to 2 provider practice where the after-hours and lunch-hour calls currently go to voicemail. Growth is for a busy front desk losing money to no-shows and phone tag, because it adds reminders, rebooking and intake forms. We go through it on the call.
I run a real estate team, not a clinic or an HVAC company. What applies to me?
The general packages, below the two industry tables. The AI Phone Receptionist is $299 setup plus $199/mo and answers your missed and after-hours calls. Lead Catcher is $299 setup plus $99/mo and replies to website, WhatsApp and Instagram inquiries instead of calls.
Not sure which one fits
Tell me how your calls are handled today, after hours included, and roughly how many you get. I will tell you which plan fits and whether it is worth doing at all.